Indonesia terms around account and wallets
Our Legal position starts with accurate registration details and a clear phone-verification step before account access. You are responsible for checking that your name, phone number and wallet details match the records you submit, because a mismatch can pause a transaction review. Eligibility depends on local
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law and may change with the place from which you connect. DANA, OVO, GoPay and QRIS are shown as payment context, but the account holder remains responsible for selecting an available rail and checking the displayed status. We retain transaction references long enough to resolve account,
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security and policy requests, then handle them under our retention process. Open the policy page from your account on a phone, tablet or desktop whenever you need to check the current wording.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.